Refund policy

You benefit from a legal withdrawal period of 14 days from the day of receipt of your package.  Please note that in the event of an error or withdrawal, the return costs are the responsibility of the customer. If you wish to return all or part of your order to us you must contact us by email at the address: command@leparfafa.com by idiizing as a return object + order number. Please tell us the reason, the carrier with which you wish to return your package and also specify the date of reference of the package. Please send your return with the invoice inside (printable from the validation email of your order) or the case with your order number as well as your cordonées on a sheet placed inside the package, at the address Next: the perfect return service - 158 chemin du Moulin Roul, 30920 Codognan.

Once your request was processed by our consumer service, your reimbursement will be effective within 30 days. In the case of a return, this period runs from the date of receipt of your package and the validation of its new and not damaged condition, by our quality service.

You will receive your refund via the payment method which has served you to pay the order. If you have paid via bank card you will receive the refund directly on your bank account, if you have paid via PayPal you will receive the refund on your PayPal account.

We will make every effort to reimburse you as soon as possible, it will however be necessary to have a period of around 10/30 working days.