Terms of sale
General sales conditions
In force on September 26, 2023
Article 1 - Field of application
These general conditions of sale (called "GTC") apply, without restriction or reserve to all sales concluded by the seller with non -professional buyers ("customers or customers"), wishing to acquire products offered for sale ("products") by the seller on the site www.leparfait.com The products offered for sale on the site are as follows:
Decorations of plastic materials for plugs and plugs.
Unto -houses and containers for non -electric cleaning or kitchen (neither in precious metals, nor in plated), covers of pots, funnels, autoclaves and non -electric self -wisers, kitchen batteries; raw or semi-weed glass (except that for construction); glassware, jars, porcelain and earthenware. Metal locksmith and hardware.
Metal blockage capsules cooking and refrigeration appliances; Sterilizers, autoclave pots, autocuizers. Printing products; Books, reviews, guides.
Rubber joints for jars.
Textile or leisure accessories;
The main characteristics of the products and in particular the specifications, illustrations and indications of dimensions or capacity of the products, are presented on the site www.leparfait.com What the customer is required to read before ordering.
The choice and purchase of a product are the sole responsibility of the customer.
Product offers are within the limits of available stocks, as specified when placing the order.
These CGVs are accessible at any time on the site www.leparfait.com and will prevail on any other document. The Customer declares having read these GTC and having accepted them by checking the box provided for this purpose before the implementation of the online order procedure on the site www.leparfait.com.
Unless otherwise proof, the data recorded in the seller's computer system constitute proof of all transactions concluded with the customer. The seller's contact details are as follows:
Berlin Packaging France, SAS
Share capital of 500,000 euros
Registered in the Nice RCS, under number 529681520
470 Promenade des Anglais 06200 Nice
Email: contact@leparfait.com
Telephone: 08 05 36 00 01
Intra -community VAT number FR785296520
Article 2 - Price and promotion
The products are provided at the prices in force appearing on the site www.leparfait.com, when registering the order by the seller.
The prices are expressed in euros, HT and TTC.
The prices take into account any reductions which would be granted by the seller on the site www.leparfait.com
These prices are firm and not revisable during their period of validity but the seller reserves the right, outside the period of validity, to modify the prices at any time.
Prices do not include the processing, shipping, transport and delivery costs, which are invoiced in addition, under the conditions indicated on the site and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is established by the seller and given to the customer when delivery of the products ordered and is sent by email or available from his customer account.
The delivery offered in relay point from € 59 purchase is valid for any order less than or equal to 20 kg. For any order exceeding 20 kg the Customer will not be able to benefit from this gratuitousness and will have to pay delivery costs.
Article 3 - Orders
It is up to the customer to select on the site www.leparfait.com The products he wishes to order, according to the following terms:
The customer chooses a product he puts in his basket, a product he can delete or modify before validating his order and accepting these general conditions of sale. He will then return coordinated or connect to his account and choose his delivery method. After validation of information, the order will be considered firm and final and will require to be honored.
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered valid after full payment of the price. It is up to the customer to check the accuracy of the order and immediately report any error.
Any order placed on the site www.leparfait.com constitutes the formation of a contract concluded at a distance between the customer and the seller.
The seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order. The customer will be able to follow the evolution of his order on the site. Any cancellation of the order by the customer after his acceptance by the seller will only be possible in 1 day at most after acceptance of the order by the seller and as long as delivery has not taken place (regardless of the provisions relating to the 'Application or not of the law of legal withdrawal).
The weight of an order cannot exceed 25 kg of goods by constraint of acceptance of our carriers. Your order will then be refused by our services and you will be contacted to return an order that we are able to deliver you.
In the event of late receipt of parcels from the customer who had a return of the package to the sender, the customer must again pay delivery costs if he wishes to return the package by the seller.
Article 4 - Payment Conditions
The price is paid by secure payment, depending on the following method: payment by bank card
The price is payable cash by the customer, entirely on the day of the order.
Payment data is exchanged in encrypted mode thanks to the protocol defined by the approved payment provider working for bank transactions carried out on the site www.leparfait.com.
The payments made by the customer will only be considered final after the seller of the sums due.
The seller will not be required to issue the products ordered by the Customer if the latter does not pay the price in the entire conditions indicated.
Article 5 - Deliveries
The products ordered by the customer will be delivered in mainland France or in the following areas (s)
- Monaco
- Belgium
- ITALY
- GERMANY
- Spain
- THE NETHERLANDS
- Luxembourg
- Switzerland after making contact with customer service and subject to its validation. Deliverse remains the responsibility of the customer.
- Portugal
Deliveries occur within 10 working days at the address indicated by the Customer when ordering on the Site.
Delivery is made up of the transfer to the customer of physical possession or the control of the product. Except in special cases or unavailability of one or more products, the products ordered will be delivered in one go.
The seller undertakes to make his best efforts to deliver the products ordered by the customer within the above time specified.
If the products ordered have not been delivered within 5 days after the indicative date of delivery, for any other cause than force majeure or the fact of the customer, the sale may be revolted on the written request of the Customer in the Conditions provided for in articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the customer will then be returned to him at the latest within fourteen days of the date of denunciation of the contract, excluding any compensation or retained.
Deliveries are provided by an independent carrier, to the address mentioned by the Customer when ordering and at which the carrier can easily access.
When the Customer himself took charge of calling on a carrier he chooses himself, delivery is deemed to be made upon the delivery of the products ordered by the seller to the carrier who accepted them without reservations. The Customer therefore acknowledges that it is up to the carrier that it is up to the delivery and has no warranty recourse against the seller in the event of a defect in delivery of the goods transported.
In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the seller, the related costs will be subject to additional additional invoicing, on quote previously accepted in writing by the Customer.
The customer is required to check the condition of the products delivered. It has a maximum period of 14 days from delivery to make complaints by email to the contact@leparfait.fr or by mail (the mail of the postal post) at the following address:
Consumer service the perfect
470 Promenade des Anglais 06200 Nice, accompanied by all the related supporting documents (photos in particular). After this period and failing to have respected these formalities, the products will be deemed to comply with any apparent defect and no complaint may be validly accepted by the seller.
The seller will reimburse or replace as soon as possible and at its expense, the products delivered whose defects of conformity or the apparent or hidden defects will have been duly proven by the customer, under the conditions provided for in articles L 217-4 and following Consumer code and those provided for in these GTC.
The transfer of the risks of loss and deterioration relating to it, will only be achieved at the time when the customer physically takes possession of the products. The products therefore travel at the seller's risks and dangers except when the customer himself has chosen the carrier. As such, the risks are transferred at the time of the delivery of the property to the carrier.
ARTICLE 6 - Transfer of property
The transfer of ownership of the seller's products to the customer will only be made after full payment of the price by the latter, regardless of the date of delivery of said products.
Article 7 - Right of withdrawal
Depending on the terms of article L221-18 of the Consumer Code "for contracts providing for regular delivery of goods for a defined period, the time runs from the reception of the first property. The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other declaration, devoid of ambiguity, expressing the desire to retract and in particular by post sent to the seller with postal contact details or email indicated in article 1 of the GTC. The returns are to be made in their original and complete condition (packaging, accessories, instructions ...) allowing their new condition in new condition, accompanied by the purchase invoice. Damaged, salis or incomplete products are not included. The return costs remaining the customer. The exchange (subject to availability) or the refund will be made within 30 days of receipt, by the seller, of the products returned by the Customer under the conditions provided for in this article.
Article 8 - Seller's responsibility - Guarantees
The products provided by the seller benefit:
- of the legal guarantee of conformity, for defective, damaged or damaged products or not corresponding to the order,
- of the legal warranty against hidden defects from a lack of material, design or manufacturing affecting the products delivered and making them unfit for use,
Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
“The seller is required to deliver a good in accordance with the contract and responds to existing compliance defects during issuance. He also responds to compliance defects resulting from packaging, assembly instructions or installation when it has been charged by the contract or was carried out under his responsibility. »»
Article L217-5 of the Consumer Code
"The property is in accordance with the contract:
1 ° If it is specific to the usually expected use of a similar property and, if applicable:
- if he corresponds to the description given by the seller and has the qualities that he presented to the buyer in the form of a sample or model;
- if it presents the qualities that a buyer can legitimately expect having regard to public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2 ° or if it presents the characteristics defined by mutual agreement by the parties or is specific to any special use sought by the buyer, brought to the attention of the seller and which the latter accepted. »»
Article L217-12 of the Consumer Code
“The action resulting from the lack of conformity is prescribed by two years from the issuance of the property. »Article 1641 of the Civil Code. "The seller is held from the guarantee due to the hidden defects of the thing sold which make it unfit for the use to which it is destined, or which decreases this use so much, that the buyer would not have acquired it, or n 'would have given a lower price, if he had known them. »»
Article 1648 paragraph 1 of the Civil Code
“The action resulting from the crumbling defects must be brought by the buyer within two years from the discovery of the vice. »»
Article L217-16 of the Consumer Code.
"When the buyer asks the seller, during the price of the commercial guarantee which was granted to him when the acquisition or repair of a furniture property, a repair covered by the guarantee, any period of immobilization, any period of immobilization At least seven days is added to the duration of the guarantee that remained to run. This period runs from the buyer's intervention request or the provision for compensation for the property in question, if this provision is after the intervention request. »»
In order to assert their rights, the customer must inform the seller, in writing (email or mail), of the non -compliance of the products or the existence of hidden defects from their discovery.
The seller will reimburse, replace or have repaired products or parts under warranty deemed non -compliant or defective.
The shipping costs will be reimbursed on the basis of the price billed and the return costs will be reimbursed upon presentation of the supporting documents.
Refunds, replacements or repairs of the products deemed to be in accordance with non -compliant or defective will be made as soon as possible and at the latest within 30 days of the finding by the seller of the lack of conformity or the hidden defect. This reimbursement may be made by transfer or bank check.
The seller's responsibility cannot be engaged in the following cases:
- non -compliance with the legislation of the country in which the products are delivered, which it is up to the customer to check,
- In case of improper use, from use for professional purposes, negligence or lack of maintenance on the part of the customer, as in the case of normal product, accident or force majeure.
- The photographs and graphics presented on the site are not contractual and cannot engage the seller's responsibility. The seller's warranty is, in any event, limited to the replacement or reimbursement of non -compliant or assigned products of a defect.
Article 9 - Personal data management policy
The site www.leparfait.com undertakes to comply with the General Regulation (EU) on data protection 2016/679 and the Data Protection Act of January 6, 1978 modified.
Definition of personal data
Personal data is any information that makes it possible to directly identify a natural person: name, sex, postal address, email, telephone number or IP address.
Responsibility for the processing of site data
The site manager: Berlin Packaging France (Ci after designated "us" in this policy), may have to collect and use some of your personal information when you consult his site http://www.leparfait.com (Ci after designated "website").
Provenance of data
The data we use is collected directly from you, via cookies or tracers when browsing the site, or via the collection form that you provide when creating an account or when sending A customer satisfaction questionnaire.
In accordance with personal data regulations, we have the obligation to guarantee the accuracy and updating of information about you. This is why, the data collected on the site can be updated and/or supplemented from the more recent data that you could provide in particular when creating or updating an account created on our site.
Data collection:
Your personal data is collected:
- When browsing the site through tracers or cookies,
- When creating a customer account on the site and any modification on this account,
- When sending messages or questions to customer service via online help.
- When registering for the newsletter
The fields mentioned in collection forms with an asterisk are compulsory.
Detail of the data collected:
The following personal data may in particular be collected, whether you communicate them voluntarily, or whether it is collected when using the Site:
- The data allowing you to identify you: name, first name, postal address, email address, telephone number, password, age and sex
- Data relating to your consents to receive commercial offers, possibly personalized
- Site navigation data
You can choose not to communicate certain personal data, this choice may however prevent the use of certain services offered through the site.
In the event that you enter the personal data of a third party, you agree to do so with the consent of the latter, and after having informed it of the conditions in which his personal data is collected, used, stored, disclosed.
Why do we collect your data:
- Personal data processing generated by the deposit and reading of cookies during your navigation on the site are used to:
- Ensure the operation of the site
- Measure the site audience and establish anonymous visit statistics
- Ensure the interactivity of the site with social networks on the basis of your consent, which you can withdraw at any time;
- Improve the features and personalization of the site on the basis of your consent, which you can withdraw at any time;
- The processing generated when sending messages to customer service via online help present on the site
Access to your personal data:
The personal data collected on the site is intended within the limits of their powers, our internal services and its subcontractors.
More specifically, the recipients of your personal data are as follows:
- When browsing the site:
- Our internal services and its possible subcontractors
- Companies operating social networks whose plug-ins appear on the site,
- When managing your account: our internal services and its possible subcontractors
- As part of customer service and customer complaints: our internal services and its possible subcontractors.
Your personal data will not be the subject of any external communications other than those provided above than to meet legal and regulatory obligations.
Data retention period:
Your personal data is kept for the duration necessary for the completion of the purposes described above:
- As part of the management of your account: 5 years from the last use of the account on the site for customer identification data and the consent or opposition choices expressed
- As part of the newsletter registration: until the customer termination
- As part of customer service and customer complaints: 2 years after the customer's last contact in the event of a message on the online assistance form on the site
Exercise your rights on your personal data:
In accordance with the regulations in force, you have rights (access, rectification, erasure, opposition, limitation, portability, definition of directives relating to the conservation, erasure and communication of your personal data after death) on personal data concerning you. To find out more, you can visit the site of the National Commission for Data Protection.
These rights may be directly exercised by mail to the following address: contact@leparfait.com
The rights which are previously granted to you go out to your death. You have the right to define directives relating to the conservation, erasure and communication of your personal data after your death.
When your personal data is processed with your consent, you can revoke it at any time. However, you are informed that the treatments implemented prior to this revocation will remain valid.
We pay the greatest attention to the protection of personal data. Nevertheless, if you consider that their treatment undermines your rights or that your request has not been satisfied, you have the faculty to submit a complaint to the National Commission for Data Protection (CNIL) - 3 place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07.
Cookie management:
This website uses cookies. Cookies allow us to personalize content and announcements, offer social media features and analyze our traffic. We also share information on the use of our site with our social media, advertising and analysis partners, which can combine these with other information that you have provided to them or that they have collected during your use of their services.
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law stipulates that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third -party services that appear on our pages.
At any time, you can modify or remove your consent from the declaration relating to cookies on our website.
Find out more about who we are, how you can contact us and how we process personal data please see our policy confidentiality.
Please indicate the identifier of your consent and the date on which you contacted us concerning your consent.
Your consent applies to the following areas: www.leparfait.com
Your current state: allow everything.
Identifier of your consent: BPNE888DFE/KRHB5EF+HBKR7CGYKPFOYanuy7BS17MGL3PCOQ == Consent date: Thursday April 27, 2023 at 15:45:08 UTC+2
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Declaration relating to cookies updated on 04/07/2023 by Cookiebot:
Necessary (6)
The necessary cookies contribute to making a website usable by activating basic functions such as page navigation and access to secure website areas. The website cannot work properly without these cookies.
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Name |
Supplier |
Purpose |
Expiry |
Kind |
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Cookient |
Stores the authorization to use cookies for the current field by the user |
1 year |
Http cookie |
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cookietest |
This cookie is used to determine if the visitor accepted the consent box of cookies. |
Session |
Http cookie |
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secure_customer_sig |
This cookie is used to record customer references in a secure manner when processing purchases on the site; It is essential to securing online transactions. |
1 year |
Http cookie |
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WPM-Domain-Test [X3] |
Necessary for the security of the website. |
Session |
Http cookie |
Preferences (3)
Preference cookies allow a website to retain information that changes the way the site behaves or displayed, such as your favorite language or the region in which you are.
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Name |
Supplier |
Purpose |
Expiry |
Kind |
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keep_alive |
Record current geographical location of the user based on the user's IP address. |
1 day |
Http cookie |
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localization |
Keep the user's time zone. |
1 year |
Http cookie |
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shopifycata |
Identifies the visitor through devices and visits, in order to optimize the website dialog box. |
Persist |
HTML Local Storage |
Marketing (14)
Marketing cookies are used to monitor visitors through websites. The goal is to display advertisements that are relevant and interesting for the individual user and therefore more precious for third party publishers and advertisers.
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Name |
Supplier |
Purpose |
Expiry |
Kind |
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_LANDing_Page |
Store visitors' browsing by saving destination pages - this allows the website to present relevant products and / or measure the efficiency of their advertisements on other websites. |
14 days |
Http cookie |
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_orig_referrer |
This cookie is used to collect information on a visitor. This information will be changed into an identifying chain on a specific visitor. Identity information chains are used to target groups with similar preferences or can be used by advertising exchange services or third -party areas. |
14 days |
Http cookie |
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_S [x2] |
Collection of data on the behavior and interaction of Internet users, to optimize the website and make advertising on the site more relevant. |
1 day |
Http cookie |
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_Shopify_s [x2] |
Collection of data on the behavior and interaction of Internet users, to optimize the website and make advertising on the site more relevant. |
1 day |
Http cookie |
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_Shopify_s_p [x2] |
Collection of data on the behavior and interaction of visitors - This is used to make advertising on the site more relevant. Cookie also allows the website to detect references from other websites. |
1 day |
Http cookie |
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_Shopify_s_t [x2] |
Collection of data on the behavior and interaction of visitors - This is used to make advertising on the site more relevant. Cookie also allows the website to detect references from other websites. |
1 day |
Http cookie |
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_Shopify_y [x2] |
Collection of data on the behavior and interaction of Internet users, to optimize the website and make advertising on the site more relevant. |
1 year |
Http cookie |
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_Y [x2] |
Collection of data on the behavior and interaction of Internet users, to optimize the website and make advertising on the site more relevant. |
1 year |
Http cookie |
Article 10 - Intellectual property
Site content www.leparfait.com is the property of the seller and his partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
Article 11 - Applicable law - Language
These CGVs and the operations resulting from it are governed and subject to French law.
These GTCs are written in French. In the event that they are translated into one or more foreign languages, only the French text is faith in the event of a dispute.
Article 12 - Disputes
For any complaint please contact customer service at the postal or email of the seller indicated in article 1 of these GTC.
The Customer is informed that he can in any event use conventional mediation, from existing sectoral mediation bodies or to any alternative mode of dispute settlement (conciliation, for example) in the event of dispute.
The customer is also informed that he can also use the online dispute settlement platform (RLL): https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All the disputes to which the purchase and sale operations concluded in application of these GTC and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of law common.
In the event of a dispute between the professional and the consumer, they will endeavor to find an amicable solution.
In the absence of an amicable agreement, the consumer has the possibility of seizing the consumption mediator for free of charge, namely the professional, namely the Association of European Mediators (AME Conso), within one year from the complaint written addressed to the professional.
The referral to the consumption mediator will have to be carried out:
-either by supplementing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com ;
-either by mail addressed to the AME CONSO, 197 boulevard Saint -Germain -75007 Paris. »»
Annex I
Withdrawal form
Date ______________________
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.leparfait.com Unless exclusions or limits to the exercise of the right of withdrawal according to the applicable general conditions of sale.
For the attention of the consumer service the perfect
470 Promenade des Anglais 06200 Nice
I notify by this this the withdrawal of the contract relating to the property below:
- Order of the (indicate the date)
- Order number: ................................................ ...............
- Client name: ............................................. ..............................
- Customer address: ............................................. ..........................
Customer signature (only in the event of notification of this form on paper)